I just collected a ton of platinum in storm giants, about 17000 which maxed out my encumbrance.
I deposited it in the Lost City bank and ended up with 17 runic instead of 170. Is there possibly a limit to the amount one can deposit at one? Perhaps not by design but just a problem with numbers that large?
It worked okay on my other charater who had like 6500 platinum on him, he got the full 65 runic upon deposit.
Sigh okay we'll look into it. What is up with it only being you having issues today?? lol